Instructor-Led
Aviation Professional Training
2 Days
16 Hours
Per delegate
Excl VAT
Open Intake
View timetable or contact training team
The Human Factors in Aircraft Maintenance course is designed to equip aircraft maintenance personnel with the knowledge and practical skills required to recognize, manage, and mitigate human performance factors that can affect aviation safety and maintenance quality. The course is delivered in accordance with the Kenya Civil Aviation Authority (KCAA) regulatory requirements and incorporates internationally recognized aviation human factors principles.
The course examines how human capabilities and limitations influence maintenance activities, with emphasis on communication, teamwork, fatigue management, situational awareness, decision-making, workplace safety, and error prevention. Participants will learn practical strategies for reducing maintenance errors, improving operational performance, and contributing to a strong safety culture within Approved Maintenance Organizations (AMOs) and other aviation maintenance environments.
Initial Training Programme (2 Days / 16 Hours) | USD 200 (Subject to VAT) |
Refresher Training Programme (1 Day / 8 Hours) | USD 100 (Subject to VAT) |
6 Competency / Learning Outcome Areas
Course content and competency development are mapped to the operational roles identified in the approved course write-up.
Participants who successfully complete the course and meet the assessment requirements will receive a Human Factors in Aircraft Maintenance Certificate of Completion, demonstrating successful completion of KCAA-compliant human factors training for aviation maintenance personnel.
KCAA regulatory requirements and internationally recognized aviation human factors principles.
The course combines classroom instruction with practical learning activities to ensure participants can apply human factors principles in real maintenance environments.
Explain the principles of human factors and their importance in aircraft maintenance.
Participants who successfully complete the course and meet the assessment requirements will receive an HFM Certificate of Completion.
Applied learning activities drawn directly from the course teaching methodology.
The 2019 Silverstone Air Wheel Detachment & Fleet Suspension (5Y-IZN) – Norms, Fatigue, and Inspection Failures
Fatigue & Shift Timing: The wheel installation occurred during the late-night maintenance shift at Wilson Airport, where technicians were working under tight turnaround deadlines to prepare aircraft for early-morning domestic departures.
Train your crew to avoid such scenario.
Scenario 2: The 2012 Kenya Police AS350 B3e Crash (5Y-CDT) – Training, Documentation, and Pressure
Pressure & Deferral Norms: In the days preceding the crash, red and amber Engine Electronic Control Unit (EECU) fault lights triggered during operations. Under pressure to maintain high-profile VIP transport readiness, technicians swapped components (such as replacing the EECU unit) without performing a full diagnostic root-cause analysis.
Train your crew to avoid such scenario.
Maintenance errors arise from interactions between people, tasks, tools, procedures, environment, communication, fatigue, pressure, and conditions. Human Factors training helps engineers and technicians recognise these precursors before they produce unsafe outcomes. It strengthens procedural discipline, handovers, teamwork, independent inspection, reporting, and error-management practices that support continuing airworthiness and maintenance safety.
KCAA maintenance training material integrates Human Factors and Safety Management principles into training and assessment. Maintenance organisations must also ensure personnel are competent for assigned duties under regulations and approved procedures. This course supports that competence by addressing human performance, error precursors, communication, fatigue, workplace conditions, reporting, and error-control behaviours.
The Dirty Dozen are human-factor error precursors: lack of communication, complacency, lack of knowledge, distraction, lack of teamwork, fatigue, lack of resources, pressure, lack of assertiveness, stress, lack of awareness, and norms. The course examines how these conditions combine and teaches practical countermeasures suitable for maintenance environments and organisational procedures
Yes. Experienced engineers can become vulnerable to normalisation, complacency, workload pressure, fatigue, communication gaps, and changing organisational conditions. Refresher training revisits error precursors through current scenarios and reinforces reporting, handovers, independent checks, procedural discipline, and just-culture behaviours. Employers should schedule recurrence according to approved training programmes and identified competency needs.
No. Human Factors training does not add ratings, licence categories, certification privileges, or maintenance authorisations. Those remain controlled by Personnel Licensing Regulations, approved maintenance organisation procedures, company authorisations, experience, examinations, and competency requirements. HFM strengthens the behavioural and organisational safety competencies needed to exercise existing technical privileges responsibly and consistently.
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