FAQ

Customer Support
02.

Frequently Asked Questions

At Think Aviation Training, we understand that clarity and trust are essential in aviation training. This FAQ section provides clear, accurate answers to common questions about our services, flight simulators, training standards, data security, and operational policies. Whether you are a pilot, operator, or organizational partner, this page is designed to help you quickly understand how we operate, what we offer, and how we maintain professional and international training standards. If you require further assistance, our support team is available 24/7 to provide direct guidance.

01.

General Questions

Think Aviation Training is a professional aviation training organization specializing in advanced flight simulation and structured pilot training solutions. We focus on delivering high-fidelity, technology-driven training environments that enhance safety, competence, and operational readiness. Our programs are designed to support pilots, operators, and aviation organizations through realistic simulation, standardized procedures, and data-driven performance evaluation. By combining modern flight training devices with experienced aviation professionals, Think Aviation provides a controlled, efficient, and internationally aligned training platform that complements live aircraft training while reducing operational risk and cost.

Think Aviation Training operates from Dessert Locust Hangar, Wilson Airport, Nairobi, Kenya. This strategic location places our facilities within a major aviation hub, offering convenient access for local, regional, and international clients. Wilson Airport provides an ideal operational environment for aviation training activities, with proximity to airspace, operators, and aviation service providers. Our facility is purpose-designed to house advanced flight simulators, briefing rooms, and support infrastructure, ensuring a professional and focused training environment that meets the expectations of modern aviation training standards.

Think Aviation Training serves a broad range of aviation professionals and organizations. Our clients include student pilots, licensed pilots, instructors, aircraft operators, aviation companies, and corporate organizations requiring simulator-based training. Training access is structured to ensure suitability for each program, with prerequisites applied where necessary. Whether the objective is skills development, procedural familiarization, recurrent training, or operational readiness, we tailor access and content to the user’s experience level and regulatory context. This inclusive yet structured approach ensures training effectiveness and safety for all participants.

Yes. Think Aviation Training actively supports international clients and operators seeking high-quality simulator-based training solutions. Our systems, procedures, and training methodologies are designed in line with internationally recognized aviation training practices, making them suitable for diverse regulatory environments. We regularly work with clients from different regions who require standardized, repeatable, and efficient training outcomes. Our location, infrastructure, and flexible scheduling allow us to accommodate visiting pilots, instructors, and organizations while maintaining consistent training quality and operational professionalism.

Think Aviation distinguishes itself through its focus on realism, structure, and operational relevance. We emphasize high-fidelity simulation, disciplined training methodologies, and data-driven performance assessment. Our simulators replicate aircraft systems, avionics, and operational scenarios with precision, enabling meaningful skill transfer to real-world operations. Additionally, our approach prioritizes customization, allowing operators and individuals to train according to specific operational procedures. Combined with experienced aviation professionals and a strong safety culture, this ensures training that is not only compliant, but genuinely effective.

Yes. Think Aviation welcomes scheduled facility visits and simulator demonstrations for prospective clients, partners, and regulatory stakeholders. These visits allow participants to experience our training environment firsthand, understand simulator capabilities, and discuss specific training objectives. Demonstrations are structured to showcase system fidelity, instructor integration, and scenario flexibility. All visits are arranged in advance to ensure safety, confidentiality, and operational continuity. This transparency reflects our commitment to professionalism and allows clients to make informed decisions regarding training suitability.

Think Aviation Training operates on a flexible scheduling model designed to meet diverse client needs. Training sessions are arranged based on simulator availability, instructor scheduling, and client requirements. This approach allows us to support early-morning, daytime, or extended training sessions where necessary. While standard operating hours apply for administrative functions, simulator operations can be tailored to accommodate operator schedules, recurrent training cycles, or intensive training programs. Flexibility is balanced with structured planning to maintain safety, quality, and system reliability.

The requirement for prior aviation experience depends on the specific training program. Some programs, such as procedural familiarization or professional recurrent training, require valid licenses or relevant operational experience. Other programs may be designed for introductory exposure, systems familiarization, or skill development under instructor supervision. Think Aviation evaluates each participant’s background to ensure training is appropriate, safe, and effective. This structured assessment ensures that simulator time is used productively while maintaining professional and safety standards.

Think Aviation can be contacted through multiple official channels, including telephone, email, and website inquiry forms. Our contact points are monitored to ensure timely and professional responses to training, technical, and administrative inquiries. We encourage clients to provide clear details regarding training objectives and timelines to allow efficient coordination. All communications are handled in accordance with our data protection and confidentiality policies, ensuring professionalism and trust throughout the engagement process

Yes. Think Aviation collaborates with aviation organizations, operators, training institutions, and industry partners to deliver comprehensive and integrated training solutions. These partnerships allow us to align simulator training with broader operational, instructional, or organizational objectives. Collaboration enhances training relevance, ensures procedural consistency, and supports knowledge exchange across the aviation ecosystem. All partnerships are managed under clear agreements that uphold safety, quality, and confidentiality standards.

Services Info

We provide flight simulator training, recurrent training, proficiency support, customized operator programs, and aviation technical services.

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Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

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Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

03.

Emergency Questions

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Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Click edit button to change this text. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo. Proin gravida nibh vel velit auctor aliquet. Aenean sollicitudin, lorem quis bibendum auctor, nisi elit consequat ipsum, nec sagittis sem nibh id elit. Duis sed odio sit amet nibh vulputate cursus a sit amet mauris. Morbi accumsan ipsum velit.

Nam nec tellus a odio tincidunt auctor a ornare odio. Sed non mauris vitae erat consequat auctor eu in elit. Class aptent taciti sociosqu ad litora torquent per conubia nostra, per inceptos himenaeos. Mauris in erat justo.

Quick Service / Contact Assistance

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